Privacy policy


Basic Policy
The VAMOR. online shop (hereinafter referred to as “this Shop”) is operated by Virgo Inc. This Shop recognizes the importance of protecting personal information and complies with the Act on the Protection of Personal Information and related regulations. We are committed to properly handling and protecting personal information in accordance with the following Privacy Policy (hereinafter referred to as “this Privacy Policy”).

Definition of Personal Information
For the purposes of this Privacy Policy, “personal information” refers to information defined under Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan. This includes information regarding a living individual that can identify a specific person—such as name, date of birth, address—or information that can be easily cross-referenced with other data to identify a specific individual. It also includes information containing personal identification codes.

Purpose of Use of Personal Information

  1. To provide and operate services offered by this Shop
  2. To respond to inquiries, customer support requests, and notifications related to our services
  3. To provide information about our products, services, campaigns, and promotions
  4. To prevent and address unauthorized use, violations of our Terms of Service, or fraudulent activity
  5. To inform users of changes to our Terms, policies, or service specifications
  6. To analyze service usage and improve or develop new features and services
  7. To create anonymized statistical data for analysis and business development purposes
  8. For other purposes reasonably related to the above objectives

Changes to the Purpose of Use
This Shop may change the purpose of use within a reasonable scope related to the original purpose. In such cases, we will notify or publicly announce the revised purpose of use.

Restrictions on Use of Personal Information
Unless permitted under the Act on the Protection of Personal Information or applicable laws, this Shop will not use personal information beyond the scope necessary to achieve the stated purpose without obtaining user consent. However, this restriction does not apply in the following cases:

  1. When required by law
  2. When necessary to protect the life, body, or property of an individual and obtaining consent is difficult
  3. When required for public health or child development, and obtaining consent is difficult
  4. When cooperation with a national or local public authority is required for legally mandated procedures, and obtaining consent may obstruct such processes

Proper Acquisition of Personal Information
This Shop acquires personal information in a lawful and fair manner and does not obtain information through fraudulent or improper methods.

Security Management of Personal Information
We implement appropriate security measures to prevent the loss, destruction, falsification, or leakage of personal information. We supervise employees and service providers as necessary to ensure secure handling of personal information.

Use of Cookies and Similar Technologies
This Shop may use cookies or similar tracking technologies to analyze usage and improve our services. Users may disable cookies through their browser settings, however, doing so may limit access to certain features of our site.

Contact Regarding Personal Information
For disclosure requests, corrections, deletion, complaints, or inquiries regarding the handling of personal information, please contact us via the contact information listed in the “Legal Notice / Company Information” section or through our inquiry form on the website.